Contact Us

We Are Here to Help

Have a question? Need support? Want to share feedback? We would love to hear from you.

Get In Touch

Email Support

info@buildingbridgeslearning.com

We typically respond within 24 hours (often much faster).

Live Chat

9 AM - 5 PM EST, Monday - Friday

Click the chat bubble in the bottom right corner of any page.

Report a Bug

info@buildingbridgeslearning.com

Include:

  • What happened
  • What you expected
  • Screenshots (if applicable)

Feature Requests

info@buildingbridgeslearning.com

We read every suggestion and prioritize based on what helps freelancers most.

Common questions

How do I get started?

Sign up for free — create unlimited invoices on the Free plan; you only pay processing fees on invoices that get paid.

How much does it cost?

  • Free: Unlimited invoices · 5.9% + $0.59 per paid invoice
  • Pro: $29/month · 3.5% + $0.40 per paid invoice (40% lower fees)
See full pricing →

How do I connect Stripe?

Open Settings inside the dashboard and click Connect Stripe — it takes about two minutes. If you hit a snag, email us at info@buildingbridgeslearning.com.

What payment methods do you accept?

Your clients can pay with credit card, debit card, Apple Pay, Google Pay, and ACH bank transfer through Stripe.


Business Information

I Hate Invoicing

Business Email: info@buildingbridgeslearning.com

Support Hours: Monday - Friday, 9 AM - 5 PM EST

Response Time:

  • Email: Within 24 hours
  • Live Chat: Immediate during business hours
  • Critical Issues: Within 4 hours

Press and Partnerships

Media inquiries: info@buildingbridgeslearning.com

Partnership opportunities: info@buildingbridgeslearning.com

We are a small team, but we are committed to helping every freelancer succeed. Do not hesitate to reach out.