Terms of Service

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Building Bridges Global LLC, doing business as HuVia Technologies (“Company,” “we,” “us,” or “our”), concerning your access to and use of the I Hate Invoices platform, including all related websites, applications, features, content, and services (collectively, the “Service”).

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

2. COMPANY INFORMATION

• Legal Entity: Building Bridges Global LLC
• Operating Name: HuVia Technologies
• Platform: I Hate Invoices
• Certifications: Service-Disabled Veteran-Owned Small Business (SDVOSB), Women-Owned Small Business (WOSB)

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

3.2 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities occurring under your account

3.3 Account Responsibility

You are solely responsible for all activity conducted through your account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. DESCRIPTION OF SERVICE

I Hate Invoices is an AI-powered invoicing and business management platform designed to streamline financial operations for independent contractors, freelancers, and small businesses. The Service includes but is not limited to:

• Invoice creation, generation, and management
• Payment tracking and processing
• Expense management
• Client management systems
• Financial reporting and analytics
• AI-assisted features for automation and optimization
• Integration with third-party services and platforms

5. SUBSCRIPTION PLANS AND BILLING

5.1 Subscription Tiers

The Service offers multiple subscription tiers with varying features and pricing. Current pricing and plan details are available on our website and may be modified at our discretion with notice to users.

5.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan)
• All fees are in U.S. Dollars unless otherwise specified
• Payment is due immediately upon subscription or renewal
• You authorize us to charge your designated payment method for all applicable fees

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date. You will be charged the then-current rate for your subscription tier.

5.4 Free Trials

We may offer free trial periods for certain subscription plans. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires.

5.5 Refund Policy

• All subscription fees are non-refundable except as required by law or as expressly stated in these Terms
• Refunds may be provided at our sole discretion for technical issues preventing access to core Service functionality
• No refunds will be provided for partial billing periods if you cancel mid-cycle

5.6 Price Changes

We reserve the right to modify subscription pricing. Price changes will not affect your current billing cycle but will apply to subsequent renewals. We will provide at least 30 days' notice of price increases.

5.7 Taxes

You are responsible for all applicable taxes, duties, and government-imposed surcharges. If we are required to collect or pay taxes, they will be added to your invoice.

6. USER OBLIGATIONS AND ACCEPTABLE USE

6.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to transmit harmful, fraudulent, or illegal content
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Impersonate any person or entity or misrepresent your affiliation
• Upload or transmit viruses, malware, or other malicious code
• Harvest or collect user information without consent
• Use the Service to send spam or unsolicited communications
• Reverse engineer, decompile, or attempt to extract source code
• Remove, obscure, or alter any proprietary notices
• Use the Service in any manner that could damage our reputation
• Sublicense, resell, or distribute the Service without authorization

6.2 Content Standards

Any content you submit, upload, or create through the Service must:

• Comply with all applicable laws
• Not infringe on intellectual property rights
• Not contain defamatory, obscene, or offensive material
• Not contain confidential information belonging to third parties without authorization

6.3 Invoice Accuracy

You are solely responsible for the accuracy, completeness, and legality of all invoices and financial documents created using the Service. We do not verify the accuracy of user-generated content.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Company Ownership

The Service, including all software, technology, designs, graphics, interfaces, code, and content provided by us, is owned by Building Bridges Global LLC and protected by intellectual property laws. This includes:

• All proprietary AI models, algorithms, and methodologies
• Platform architecture and design
• Trademarks, service marks, and trade names
• All improvements and derivative works

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include any right to:

• Modify, distribute, or create derivative works
• Use the Service for competitive analysis or benchmarking
• Access the Service to build a similar or competitive product
• License, sell, or transfer your rights to third parties

7.3 User Content

You retain ownership of invoices, client data, and other content you create or upload (“User Content”). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to:

• Host, store, and process your User Content
• Use User Content to provide, improve, and market the Service
• Create aggregated, anonymized data for analytics and product development

You represent and warrant that you own or have the necessary rights to all User Content and that your User Content does not violate these Terms or any applicable laws.

7.4 Feedback

Any suggestions, ideas, or feedback you provide regarding the Service (“Feedback”) becomes our exclusive property. We may use Feedback without obligation or compensation to you.

7.5 Trademark Usage

“I Hate Invoices,” “HuVia Technologies,” and associated logos are trademarks of Building Bridges Global LLC. Unauthorized use is prohibited.

8. AI AND TECHNOLOGY DISCLAIMERS

8.1 AI-Generated Content

The Service utilizes artificial intelligence and machine learning technologies to enhance functionality. You acknowledge and agree that:

• AI-generated suggestions, content, or automation are provided “as is”
• AI outputs may contain errors, inaccuracies, or unexpected results
• You are solely responsible for reviewing and verifying all AI-generated content before use
• We do not guarantee the accuracy, completeness, or suitability of AI outputs
• AI features are provided as tools to assist, not replace, your professional judgment

8.2 No Professional Advice

The Service is a software tool and does NOT provide:

• Legal advice or services
• Accounting or tax advice
• Financial consulting or advisory services
• Professional services of any kind

You should consult with qualified professionals regarding legal, financial, tax, and accounting matters.

8.3 Third-Party Integrations

The Service may integrate with third-party platforms, APIs, and services. We are not responsible for:

• Third-party service availability, functionality, or security
• Data handling practices of third-party services
• Changes to third-party services that affect integration functionality

Your use of third-party integrations is subject to those providers' terms and policies.

9. DATA PROTECTION AND PRIVACY

9.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

9.2 Data Security

We implement commercially reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

9.3 Data Backup

While we maintain regular backups, you are solely responsible for maintaining independent backups of your User Content. We are not liable for any loss, corruption, or deletion of User Content.

9.4 Data Retention

We retain your data as long as your account is active or as needed to provide the Service. Upon account termination, we may retain certain data as required by law or legitimate business purposes.

10. SERVICE AVAILABILITY AND MODIFICATIONS

10.1 Service Availability

We strive to provide reliable, uninterrupted Service but do not guarantee:

• Uninterrupted or error-free operation
• Specific uptime percentages
• That the Service will meet your specific requirements
• That defects will be corrected immediately

10.2 Maintenance and Downtime

We may perform scheduled or emergency maintenance that temporarily interrupts Service availability. We will provide reasonable notice of scheduled maintenance when possible.

10.3 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Service at any time
• Add or remove features from any subscription tier
• Change the technical specifications or requirements
• Update these Terms to reflect Service changes

Material changes will be communicated via email or platform notification.

11. DISCLAIMERS AND WARRANTIES

11.1 “AS IS” Provision

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11.2 No Warranty

WE DO NOT WARRANT THAT:

• The Service will meet your specific needs or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• Results obtained from the Service will be accurate or reliable
• Defects or errors will be corrected
• The Service is free from viruses or harmful components

11.3 Third-Party Content

We are not responsible for third-party content, links, or services accessible through the Service.

12. LIMITATION OF LIABILITY

12.1 Liability Cap

12.2 Maximum Liability

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100 USD).

12.3 Essential Purpose

You acknowledge that these limitations of liability are essential elements of the agreement between you and us, and that we would not provide the Service without these limitations.

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Building Bridges Global LLC, HuVia Technologies, and our officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any law or regulation
• Your User Content or any content you submit
• Your violation of any third-party rights, including intellectual property rights
• Any fraudulent, negligent, or willful misconduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

14. TERMINATION

14.1 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings or by contacting customer support. Cancellation will be effective at the end of your current billing period.

14.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity
• Any reason at our sole discretion

14.3 Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• You remain responsible for all charges incurred prior to termination
• No refunds will be provided for unused subscription time (except as required by law)
• We may delete your User Content after a reasonable grace period
• Sections of these Terms that by their nature should survive will remain in effect

14.4 Data Export

You may export your User Content before termination. After account closure, we are not obligated to provide access to or copies of your User Content.

15. DISPUTE RESOLUTION

15.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us to attempt to resolve any dispute informally. We will attempt to resolve disputes in good faith.

15.2 Binding Arbitration

If informal resolution fails, you agree that any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Key Arbitration Terms:

• The arbitration shall be conducted by a single arbitrator
• The arbitration shall take place in your state/location or via video conference
• The arbitrator's decision is final and binding
• Each party bears its own costs and attorneys' fees unless the arbitrator awards otherwise
• Arbitration proceedings and awards shall be confidential

15.3 Class Action Waiver

15.4 Exceptions to Arbitration

Either party may seek equitable relief in court for:

• Intellectual property infringement
• Unauthorized access to the Service
• Violations requiring immediate injunctive relief

15.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Service, constitute the entire agreement between you and us regarding the Service.

16.2 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective:

• Immediately for new users upon acceptance
• 30 days after notification for existing users

Continued use of the Service after changes become effective constitutes acceptance of the modified Terms. Material changes will be communicated via email or prominent platform notification.

16.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.4 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by us.

16.5 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

16.6 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.7 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us. You have no authority to bind us or make commitments on our behalf.

16.8 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated.

16.9 Notice Requirements

Notices to you may be provided via:

• Email to your registered account email
• Posting on the Service
• In-app notifications

Notices to us must be sent to: info@buildingbridgeslearning.org

16.10 Language

These Terms are drafted in English. Any translations are provided for convenience only. In the event of conflict, the English version shall prevail.

16.11 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Service.

16.12 Government Users

If you are a U.S. government entity, the Service is a “Commercial Item” as defined in 48 C.F.R. §2.101, and is provided with only those rights as are granted to all other users under these Terms.

16.13 Electronic Communications

By using the Service, you consent to receive electronic communications from us, including via email and in-app notifications. You agree that all agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

16.14 Contact Information

For questions about these Terms or the Service, please contact us at: