Terms of Service

Effective Date: July 13, 2026

Last Updated: July 13, 2026

Document Version: 2026-07-13

These Terms of Service ("Terms") govern your access to and use of I Hate Invoicing (the "Service"), operated by HuVia Technologies LLC ("HuVia," "we," "our," or "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Please read the sections on "Our Role," "Disclaimers," "Limitation of Liability," and "Dispute Resolution" carefully — they limit our liability and affect your legal rights, including how disputes are resolved (by arbitration, on an individual basis).

1. The Service

I Hate Invoicing is a software tool that helps freelancers and independent professionals create, send, and track invoices — including with AI-assisted drafting — and collect payments through our third-party payment processor. The Service lets you:

• Create invoices, including from natural-language descriptions
• Send invoices and receipts to your clients by email
• Generate payment links and accept payments through Stripe
• Track invoice status, payments, and client information

We may modify, suspend, or discontinue any part of the Service at any time.

The Service is operated from the United States and may be available to users in other countries. We do not represent that the Service or any content is appropriate or legally available in every location. If you access the Service from outside the United States, you are responsible for complying with the laws that apply to you, including rules concerning invoicing, taxes, payments, privacy, electronic communications, and the information you submit about your clients. We may restrict access where providing the Service would violate applicable law or create unacceptable risk.

2. Our Role — We Are a Tool, Not a Party to Your Transactions

This is important. HuVia provides software that helps you invoice and get paid. We are not a party to any transaction between you and your clients. Specifically:

• You — not HuVia — are the seller and merchant of record for the goods or services you invoice. You are solely responsible for those goods or services, for the accuracy of your invoices, and for any dispute, refund, or chargeback with your client.
• We do not act as your agent, employee, partner, escrow, collections agency, bank, or money transmitter. Stripe may route and settle a payment through our platform account as part of its destination-charge flow, but Stripe controls payment processing, account verification, payout timing, and applicable financial controls.
• We do not provide legal, tax, accounting, or financial advice. You are solely responsible for determining and paying any taxes arising from your invoices and payments.
• Payments are processed by Stripe. When you use a connected Stripe account, funds are transferred to that account subject to Stripe's terms, review, reserves, holds, and payout timelines.

3. Eligibility & Accounts

To use the Service you must be at least 18 years old, have the legal capacity to enter a binding contract, and not be barred from using the Service under applicable law. You agree to provide accurate registration information, keep it current, safeguard your credentials, and accept responsibility for all activity under your account. Notify us at hello@huvia.ai of any unauthorized use. We are not liable for losses arising from your failure to secure your account.

4. Acceptable Use

You may use the Service only for lawful purposes, to invoice for goods or services you actually provided, and in compliance with all applicable laws. You agree not to:

• Create fraudulent, deceptive, or unauthorized invoices, or invoice for prohibited or illegal goods or services
• Use the Service for money laundering, terrorist financing, tax evasion, or any illegal financial activity
• Spam, harass, or deceive your clients or other users
• Infringe the intellectual property or other rights of any person
• Attempt to access accounts or data that are not yours, or probe, scan, or breach security
• Upload malware, or reverse engineer, decompile, scrape, or overload the Service
• Violate Stripe's or any other third-party provider's terms, or any applicable law or regulation

We may investigate and take action against violations, including removing content, suspending or terminating accounts, withholding fees, and reporting to authorities.

5. Pricing & Fees

The Service is free to use — there is no subscription or monthly fee. We earn revenue through a processing fee on invoices your clients pay:

• A platform processing fee of 5.9% + $0.59 applies to each invoice paid through the Service. This is the fee HuVia charges for the Service.
• The fee is deducted automatically at the time of payment as a platform fee through Stripe; you are never billed separately, and you are never charged unless a client actually pays you.
• Stripe may separately assess processing, dispute, refund, or other provider fees under Stripe's terms. Those fees may be deducted from the platform or connected account as determined by Stripe; HuVia does not add a separate HuVia fee for them.
• Fees are non-refundable once collected, except where required by law or in our sole discretion (for example, a clear billing error on our part).
• We may change our fees prospectively. We will post changes on our pricing page and, where practicable, provide advance notice. Continued use after a change constitutes acceptance.

Current pricing is always shown at our pricing page. See also our Refund & Cancellation Policy.

6. Payments & Stripe

All payments are processed by Stripe, Inc. ("Stripe"). To accept payments you must create and connect a Stripe account. Your use of Stripe is governed by the Stripe Connected Account Agreement and Stripe's other terms, which you agree to. You authorize us to instruct Stripe to deduct our platform fee from payments made on your invoices.

• We do not store your clients' full payment-card details; card data is handled by Stripe.
• Payout amounts, timing, holds, reserves, and account eligibility are determined by Stripe, not by us.
• Stripe may debit our platform account for refunds, chargebacks, disputes, and related fees when payments use destination charges. You remain responsible for the underlying transaction and authorize us to seek reimbursement from you, including by reversing or withholding transfers where Stripe permits, offsetting amounts otherwise payable to you, or pursuing other lawful collection remedies. You must respond to disputes and maintain sufficient funds as required by Stripe.

7. Your Content & Responsibilities

You retain ownership of the content you submit (invoices, client details, logos, and other materials, "Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Your Content — and to create aggregated, anonymized data — solely to operate, secure, and improve the Service. You represent that you have the rights to Your Content and that it does not violate any law or third-party right.

You are responsible for the accuracy of every invoice you send, for having a lawful basis and any required notices or consents to provide client information to us and our providers, for your relationship and any disputes with your clients, for your own tax reporting and compliance, and for maintaining your own backups of important records. Any feedback you send us may be used without obligation or compensation to you.

8. AI-Assisted Features

The Service uses artificial intelligence to help draft and structure invoices from your input. We identify AI-assisted output in the product, and it may be inaccurate, incomplete, or unexpected. You are responsible for reviewing every invoice before you send it. AI features are tools to assist — not replace — your professional judgment. We do not warrant that AI-generated content is accurate or fit for any purpose, and you accept responsibility for content you choose to send. You represent that you have the rights and permissions needed to submit client or other third-party information for AI processing. AI features are powered by third-party providers whose processing is subject to their own terms, including the DeepSeek Open Platform Terms.

9. Connected Tools and MCP Access

If you enable MCP access or connect the Service to Claude, ChatGPT, or another supported tool, you are responsible for reviewing the connected tool's permissions and all activity performed through that connection.

• MCP access is scoped to your account and may expose your invoices, clients, payment status, and related financial information to the connected tool.
• You can disconnect the connected tool, and we may rate-limit, suspend, or revoke access to protect the Service or your data.
• Connected tools may produce inaccurate results. You remain responsible for reviewing outputs and confirming any action that changes financial records.
• We are not responsible for the connected tool's availability, security, privacy practices, or handling of information after it leaves our systems.

10. Third-Party Services

The Service integrates third-party providers, including Stripe (payments), Emailit (transactional and account email delivery), Supabase (authentication and database services), DeepSeek (AI-assisted invoice features), and, if you connect them, services such as Google (for sending email from your own address). Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services, and their availability or acts are outside our control.

11. Intellectual Property

The Service — including its software, technology, designs, and trademarks ("I Hate Invoicing" and associated logos) — is owned by HuVia and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, sublicense, or create derivative works from the Service, use it to build a competing product, or remove any proprietary notices, except as expressly permitted.

12. Privacy & Data

Our Privacy Policy explains how we collect, use, and protect information and is incorporated into these Terms by reference. We use commercially reasonable measures to protect your data, but no system is completely secure, and you provide information at your own risk. We retain data while your account is active and as needed to provide the Service or comply with law.

13. Service Availability

We aim to keep the Service reliable but do not guarantee uninterrupted, timely, secure, or error-free operation, any specific uptime, or that invoices or emails will be delivered. We may perform maintenance that temporarily interrupts availability and will give reasonable notice of scheduled maintenance where practicable.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT INVOICES OR EMAILS WILL BE DELIVERED, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE. YOU USE THE SERVICE AT YOUR OWN RISK. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUVIA AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. THIS INCLUDES, WITHOUT LIMITATION, LOSSES ARISING FROM UNDELIVERED OR EXPIRED PAYMENT LINKS, DELAYED OR FAILED PAYMENTS, AI-GENERATED CONTENT, THIRD-PARTY SERVICES, OR DISPUTES WITH YOUR CLIENTS. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limitations are an essential part of the agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless HuVia and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Your Content or any invoice you send; (c) your goods or services or any dispute with a client; (d) your violation of these Terms or any law; or (e) your violation of any third-party right, including Stripe's terms. We may assume exclusive defense of any matter subject to indemnification, and you agree to cooperate.

17. Term & Termination

These Terms apply while you use the Service. You may stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, engage in fraudulent or illegal activity, or if we discontinue the Service. Upon termination, your right to use the Service ends and we may delete Your Content after a reasonable grace period, subject to our Privacy Policy and applicable law. You may export Your Content before termination. Sections that by their nature should survive termination (including Sections 2, 5–12, and 14–20) will survive.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. If you are a consumer, the mandatory consumer-protection laws of the country or region where you live may also apply, and nothing in these Terms removes rights that cannot lawfully be waived.

Informal resolution first. Before filing any claim, you agree to contact us at hello@huvia.ai and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration. To the extent permitted by applicable law, and except for claims that qualify for small-claims court or that seek injunctive relief for intellectual-property misuse or unauthorized access, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, before a single arbitrator, rather than in court. The arbitration may be conducted by video conference, and the award is final and binding. This arbitration provision does not prevent a consumer from using a court or other dispute forum where applicable law gives that consumer a non-waivable right to do so.

Class-action waiver. To the extent permitted by applicable law, you and HuVia agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. If arbitration or this waiver is held unenforceable, disputes will be brought in a court with proper jurisdiction; where a North Carolina court may lawfully exercise jurisdiction, you consent to the state or federal courts located in North Carolina. This provision does not limit any non-waivable collective or representative rights available under the law that applies to you.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date above and, for material changes, provide reasonable notice (by email or in-app). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

20. General

These Terms, together with our Privacy Policy, are the entire agreement between you and HuVia regarding the Service and supersede prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure). These Terms are drafted in English, which governs in the event of any translation conflict. By using the Service, you consent to receive communications from us electronically.

21. Contact

Questions about these Terms? Contact us:

By creating an account or using the Service, you acknowledge that you have read and agree to these Terms, that you are at least 18, and that you agree to the arbitration and class-action-waiver provisions above.