Privacy Policy
Effective Date: December 18, 2025
Last Updated: December 18, 2025
Introduction
At I Hate Invoicing ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
Account Information
- Name and email address
- Business name and contact information
- Password (encrypted)
Invoice Information
- Client names and email addresses
- Invoice amounts and descriptions
- Payment information (stored by Stripe, not by us)
Payment Processing Information
- Stripe account credentials (encrypted)
- Bank account information (stored by Stripe, not by us)
Communications
- Messages you send to our support team
- Feedback and feature requests
Information Collected Automatically
Usage Information
- Pages visited and features used
- Time spent on the Services
- Browser type and version
- Device information (type, operating system)
- IP address and general location (city/country level)
Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve our Services
You can control cookies through your browser settings.
How We Use Your Information
We use your information to:
Provide Services
- Create and manage your account
- Process and store invoices
- Facilitate payments through Stripe
- Send invoice emails to your clients
Improve Services
- Analyze usage patterns
- Develop new features
- Fix bugs and technical issues
- Optimize performance
Communicate with You
- Send service updates and notifications
- Respond to your inquiries
- Send payment confirmations
- Provide customer support
Marketing (with your consent)
- Send product updates and tips
- Notify you of new features
- Send promotional emails
You can opt out of marketing emails at any time by clicking "unsubscribe" in any email or contacting us at info@buildingbridgeslearning.com.
Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Protect our rights and property
How We Share Your Information
We do not sell your personal information. We share information only in these limited circumstances:
With Your Clients
- Invoice information you choose to send
- Your business name and contact details (as shown on invoices)
With Service Providers
- Stripe - Payment processing (covered by Stripe's privacy policy)
- Supabase - Database and authentication
- Anthropic - AI invoice generation
- Email Service (e.g., Resend) - Sending invoice emails
- Analytics - Understanding usage patterns
All service providers are contractually obligated to protect your information.
For Legal Reasons
- To comply with legal obligations
- To respond to lawful requests from authorities
- To protect our rights or property
- To prevent fraud or abuse
Business Transfers
If we are acquired or merge with another company, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
We implement industry-standard security measures to protect your information:
Technical Measures
- Encryption in transit (SSL/TLS)
- Encryption at rest (database-level)
- Secure authentication (hashed passwords)
- Regular security audits
Organizational Measures
- Limited employee access (need-to-know basis)
- Secure development practices
- Regular security training
Third-Party Security
- Stripe handles all payment data (PCI DSS compliant)
- Supabase provides enterprise-grade database security
- Regular security updates and patches
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your information:
Access
Request a copy of your personal information. Email: info@buildingbridgeslearning.com
Correction
Update inaccurate information in your account settings
Deletion
Request deletion of your account and data. Note: Some information may be retained for legal compliance
Opt-Out
- Unsubscribe from marketing emails
- Disable cookies in your browser
To exercise these rights, contact us at info@buildingbridgeslearning.com.
Data Retention
We retain your information for as long as:
- Your account is active
- Necessary to provide Services
- Required by law (typically 7 years for financial records)
When you delete your account:
- Personal information is deleted within 30 days
- Some information may be retained in backups for up to 90 days
- Financial records retained for 7 years for tax/legal compliance
Children's Privacy
Our Services are not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at info@buildingbridgeslearning.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via:
- Email to your registered address
- Prominent notice on our website
Your continued use of the Services after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy?
Email: info@buildingbridgeslearning.com
Data Protection Officer: info@buildingbridgeslearning.com